Inside Information

Smart Business story on knowledge management in enterprises — Inside Information: “Nobody in business needs to manage knowledge for its own sake. We have enough to manage already, thanks: projects, deadlines, clients, employees, quarterly earnings, and so on. There are stacks of books and too many million-dollar software programs designed to help companies dive into knowledge management. But all any business really wants to do — and this is harder than it sounds — is deliver information to workers when they need it to do their jobs.”