Emergic: Rajesh Jain's Blog

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Blog Past: SME Tech Utility

July 19th, 2009 · 5 Comments

I wrote this series in 2001. The idea:

Create an Technology Utility company, to offer a one-stop solution for SMEs globally covering business and technology needs in four areas:

  • Computing: Management of SMEs local IT infrastructure – the remotely managed desktop
  • Communications: A Local Server on the SMEs LAN with “intermittent connectivity” to the Internet
  • Software: An integrated e-business suite of applications covering ERP, CRM and SCM
  • Services: Outsourced IT-enabled services from an Indian base in core business areas

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5 responses so far ↓

  • 1 Zaki Manian // Jul 19, 2009 at 8:37 am

    I’ve had this idea as well. I’ve been providing IT services for my company in bangalore for a few years. I would kill for a service like this.

  • 2 kpowerinfinity // Jul 20, 2009 at 9:54 am

    I agree with you that an IT infrastructure for SMEs in India is missing, and there’s huge opportunity in this area.

    However, its also true, that this needs a dedicated software channel sales (for the relevant customization, and to build the wherewithal for mass sales — something that only Tally has done well I believe), and there’s no good existing channel to tap into.

    I believe that cloud computing has good promise in this regard — but it has to be a sophisticated combination of the cloud and the desktop, with good support, training, and a full eco-system without which its impossible to tap into.

  • 3 Zaki Manian // Jul 21, 2009 at 11:25 am

    There is a company called Pragtech in Pune that has some pieces of this puzzle.

  • 4 FirstBallSix // Jul 22, 2009 at 12:34 am

    Its called Google Apps.

  • 5 Amol Pawar // Jul 24, 2009 at 3:41 pm

    such an infrastructure would lend itself for content providers to piggy back on it. We are one such organization focused on creating relevant content & products for SME’s across the globe

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