MSN Inside Story

Paul Thurrott writes: “Here is the story of MSN’s rebirth as an Internet services powerhouse. In part one, I quickly examine the convoluted history of MSN, which has been repurposed and re-imagined repeatedly during its decade-long life. In part two, you’ll learn about the internal reorganization that finally put the division on the right path, the new customer-centric mantra that drives all of its product development, and its historic decision to take on Google in search. In part three, I’ll examine MSN’s other services, including MSN Messenger, MSN Spaces, and MSN Music, and Hotmail.” [1 2 3]

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