[via Kevin Werbach] Telepocalypse writes about the shift: “The technology to make the end points smart is here today. We might not be able to do reliable wireless VoIP on wide-area networks with the deployed technology of today. There is a usability gap still to be filled, and profit to be made from filling it…The abandonment of the circuit-switched world for all communication that isnt both real-time and two-way is seriously overdue.”