Excerpts from a vnunet.com with Red Hat CEO Matthew Szulik:
I speak to very high-level customers and government leaders who are starting to build next generation information systems. It starts with building on standardised hardware. We’re starting to see the [necessary] application performance on Linux. With dependable architecture, infrastructure and security, we believe we can now achieve what they need on a desktop.
You’re seeing companies like Salesforce.com emerge that will deliver that sales force automation functionality as a managed service in the same way we’re distributing our desktop…
The computing paradigm is changing. Whether it’s your word processor, email package or calendar, it will be a web service in five years time. The desktop was built over twenty years. Most people in 1995 wouldn’t have thought email would be their preferred method of communicating with their loved ones.
Web services is how we’ll distribute this desktop product. If you go to redhat.com or use the Red Hat network, that’s a web service [using] XML-RPC. The issue about web services is vendor neutrality if one vendor controls XML, or chooses to license the XML format or XML data schema.
[The advantages that companies see in Linux are] cost, performance, standardisation and no vendor lock-in. They’re the big four. Lower operating cost, improved performance, improved reliability and not tied to a single vendor. They were saving [millions] getting rid unreliable systems causing lots of expense and headache. One of those Wall Street banks now has one administrator for 800 machines. One did it then everybody else came rushing to him to say: ‘how did you do that?’ Now nine out of the 10 leading Wall Street banks are Red Hat customers.