ACM Ubiquity has an interview with Espen Andersen, in which he mentions among other things, hiw two laws:
The first law says that communication and computing are now free resources, and if you remember that law when you think about the use of technology you’re going to do a lot better, especially if you are a CIO or other business executive thinking about how you should make use of it.
The second one I’ve never seen formulated anywhere, but I though about writing it out for Ubiquity. My second law is that every dot.com should have a dot.org to watch over it. A lot of companies are dot.coms, in the sense that they have an Internet presence with an address like companyname.com. I think their customers and other stakeholders in the company should organize and take command over the companyname.org, whatever it may be. So, let’s pick a company, let’s pick enron.com. If there had been an enron.org that watched over enron.com, perhaps Enron wouldn’t have been in the papers quite so much.