Excerpts from a Business Week interview with Paul Jacobs, who took over as CEO on July 1:
The industry is going through a change where voice has essentially been commoditized, and the operators are looking for how they can generate additional revenues through data services.
One thing that has changed is we used to build a radio interface and say what are the applications we can do with it? Now it’s almost the other way — where we envision an application, and we say how do we build the radio interface to optimize that?
The mobile phone has advantages over the PC because it’s something that you always have with you. And you can do certain things better on the phone.