Mobile Context Importance

Rudy De Waele points to a post by Kelly Goto: “Traveling through a remote area in the south of Spain has caused me to rethink the importance of context in the mobile user experience. Without an active internet connection (only available through a much-used public hotel lobby) I have started to rely on my mobile as more than just a business tool or communication device – it is a lifeline. I have been able to recieve urgent SMS messages and email through my P910a and it has offered much comfort knowing I can reach my colleagues, friends and family at any time. Context is the missing piece of most testing and research methods, because during a normal usability test or a short interview, it is impossible to gain insight on the true emotional impact and lifestyle needs the mobile device has on its owner.”

Published by

Rajesh Jain

An Entrepreneur based in Mumbai, India.