TECH TALK: Good Books: The Strategy Paradox (Part 3)

Here are some excerpts from the first chapter of The Strategy Paradox by Michael Raynor:

Most strategies are built on specific beliefs about the future.Unfortunately, the future is deeply unpredictable. Worse, the requirements of breakthrough success demand implementing strategy in ways that make it impossible to adapt should the future not turn out as expected. The result is the Strategy Paradox: strategies with the greatest possibility of success also have the greatest possibility of failure. Resolving this paradox requires a new way of thinking about strategy and uncertainty.

The strategy paradox, then, arises from the collision of commitment and uncertainty. The most successful strategies are those based on commitments made today that are best aligned with tomorrows circumstances. But no one knows what those circumstances will be, because the future is unpredictable. Should one have guessed wrong and committed to the wrong capabilities, it will be impossible to adaptafter all, a commitment that can be changed was not much of a commitment. As a result, success is very often a result of having made what turned out to be the right commitments (good luck), while failed strategies, which can be similar in many ways to successful ones, are based on what turned out to be the wrong commitments (bad luck). In other words, the strategy paradox is a consequence of the need to commit to a strategy despite the deep uncertainty surrounding which strategy to commit to. Call this strategic uncertainty.

The tool for creating strategic flexibility, called Strategic Flexibility, has four phases:

Anticipate: build scenarios of the future
Formulate: create optimal strategies for each of those futures
Accumulate: determine what strategic options are required
Operate: manage the portfolio of options

This book is not the first to observe that the future is unpredictable and that strategy making must take uncertainty into account. What is new is that here uncertainty is not an afterthought, not something one considers after commitments have been made. Instead, uncertainty is placed at the core of decision-makjng at the highest levels of the organization, and a broad range of strategic and organizational thinking has been marshaled to address the paradox created by uncertainty.

Tomorrow: The Strategy Paradox (continued)

Continue reading TECH TALK: Good Books: The Strategy Paradox (Part 3)

Attention Stream Control

The Economist writes:

eth Goldstein, a serial entrepreneur based in San Francisco, believes that the personal information contained in users’ click trails, online chats and transactions is something they ought to take hold of and sell themselves, generating direct payback. Attention is a valuable resource, and we’re getting to the point where it can be parsed in real time, he says. So he has co-founded a new venture called AttentionTrust.

This type of grassroots self-marketing is also the idea behind GestureBank, another anonymised data-aggregation tool started by Steve Gillmor, an American technology commentator. Users will be able to make a hell of a lot of money, Mr Gillmor predicts, by deciding which aspects of their behavioural data go into a central pool. He imagines such services will initially take hold among bloggers, who love analysing how many readers they have, who they are, and how their readership compares with that of other bloggers. Before long, he hopes, advertisers will follow with their chequebooks.

Audio Interview by Vijay Rana

Vijay Rana has done with an audio interview me about Novatium and the network computer.

No! it is not a dream. It’s now a reality for 400 poor families in Chennai. A company called Novatium has introduced this unique concept in computing where all the computing, multimedia and Internet applications are set up on a remote server. This NetPC has no conventional processor and no hard-disc. It is connected to a remote server through a cable operator or phone company. You can connect to this server by paying a monthly fee like you now pay for Internet service provider or the cable operator. Recently, the Newsweek Magazine profiled the cofounder of NetPc, Rajesh Jain: “This formula may just change the way the average person thinks of computing.” Comparing the NetPC with the $100 laptop of MIT’s Nicholas Negroponte, the Newsweek wrote, “if the winning formula turns out to be Jain’s, or something like it, it could kill the PC altogether. Here in this exclusive interview Jain unveils his vision of a PC for everyone in India.

Metaweb’s Freebase

The New York Times writes:

A new company founded by a longtime technologist is setting out to create a vast public database intended to be read by computers rather than people, paving the way for a more automated Internet in which machines will routinely share information.

[Danny Hills] says his latest effort, to be announced Friday, will help develop a realm frequently described as the semantic Web a set of services that will give rise to software agents that automate many functions now performed manually in front of a Web browser.

Founders at Work Book

Paul Kedrosky writes:

I’m often asked what single book I’d recommend startup founders read. Until now, I didn’t have a good answer, but now I do: the recently-released “Founders at Work” is great. It is the best read for startup CEOs (now and future) I have come across in ages.

Mind you, the book is no strategy tome, nor a motivational text, nor even a guide to getting money out of adrift VCs. Instead it’s just painfully honest revelations, some good, some bad, and all in interview form, from the founders/creators of companies/products like Adobe, Apple, Flickr, Gmail, Hotmail, Paypal, Excite, and so on.

I could choose from myriad examples, but I’d rather you just read it. The “I quit” moments; the struggle to find what you’re really going to do after the thing that you started to do doesn’t work; the predictable battles with VCs (and the dish from some founders about a few famous VCs); and on and on, all of these are the reasons to buy the book.

TECH TALK: Good Books: The Strategy Paradox (Part 2)

Here is what the description of The Strategy Paradox says (via Amazon):

A compelling vision. Bold leadership. Decisive action. Unfortunately, these prerequisites of success are almost always the ingredients of failure, too. In fact, most managers seeking to maximize their chances for glory are often unwittingly setting themselves up for ruin. The sad truth is that most companies have left their futures almost entirely to chance, and dont even realize it. The reason? Managers feel they must make choices with far-reaching consequences today, but must base those choices on assumptions about a future they cannot predict. It is this collision between commitment and uncertainty that creates THE STRATEGY PARADOX.

This paradox sets up a ubiquitous but little-understood tradeoff. Because managers feel they must base their strategies on assumptions about an unknown future, the more ambitious of them hope their guesses will be right or that they can somehow adapt to the turbulence that will arise. In fact, only a small number of lucky daredevils prosper, while many more unfortunate, but no less capable managers find themselves at the helms of sinking ships. Realizing this, even if only intuitively, most managers shy away from the bold commitments that success seems to demand, choosing instead timid, unremarkable strategies, sacrificing any chance at greatness for a better chance at mere survival.

Michael E. Raynor, coauthor of the bestselling The Innovator’s Solution, explains how leaders can break this tradeoff and achieve results historically reserved for the fortunate few even as they reduce the risks they must accept in the pursuit of success. In the cutthroat world of competitive strategy, this is as close as you can come to getting something for nothing.

Drawing on leading-edge scholarship and extensive original research, Raynors revolutionary principle of Requisite Uncertainty yields a clutch of critical, counter-intuitive findings. Among them:

— The Board should not evaluate the CEO based on the companys performance, but instead on the firms strategic risk profile
— The CEO should not drive results, but manage uncertainty
— Business unit leaders should not focus on execution, but on making strategic choices
— Line managers should not worry about strategic risk, but devote themselves to delivering on commitments

With detailed case studies of success and failure at Sony, Microsoft, Vivendi Universal, Johnson & Johnson, AT&T and other major companies in industries from financial services to energy, Raynor presents a concrete framework for strategic action that allows companies to seize todays opportunities while simultaneously preparing for tomorrows promise.

Tomorrow: The Strategy Paradox (continued)

Continue reading TECH TALK: Good Books: The Strategy Paradox (Part 2)

World Cup Cricket on Mobiles

My company, Netcore Solutions, will be providing live ball-by-ball coverage of the Cricket World Cup on a mobile-friendly site at cricket.mytoday.com. The site also has extensive stats and scorecards of all ODIs and Tests played. Hope you like it!

The first match (Pak v WI) starts at 8 pm India time today. India’s first match is against Bangladesh on Saturday.

RSS Explained

WSJ has this interesting analogy:

Think of information as water. A library, therefore, is a lake. The information is just poured in there, as books and periodicals. Those who want to use it wander in and scoop the water out. There’s water coming in and going out, but most of it just sits there: still water, that we have to go to in order to enjoy it.

Web pages are much the same. Information is added to the lake that already exists, but for the most part it’s a pretty static, if not stagnant affair.

Email is different. There the water comes to us in buckets. Much more useful, because the water is no longer stagnant, and we don’t have to go and scoop it out ourselves. But we are still dependent on someone sending the stuff to us — filling the buckets, as it were — and we also have little control over when, how and what kind of information we receive. No surprise, then, that one of the shortcomings of email is that we find ourselves receiving lots of waste water — spam — along with the potable stuff.

If information is water, surely there must be a way to pipe to our house just the kind of water we need, when and where we want it? This is RSS: a way to deliver information to us in a way that suits us. RSS is the piping and the faucets that let us order and manage that information flow.

Social News

Om Malik writes:

The news business is getting back to its roots and is getting social again. Mashable points to a story from Terry Heatons PoMo blog that talks about MySpace launching a social news site, based (I am guessing) on Newroo, a company they acquired in April 2006. The preview of Newroo had features that are showing up in the MySpace News offering that is scheduled to go live sometime in the second quarter of 2007.

Given the heavy emphasis on the hook-ups on MySpace, I am not sure how much of this new service is going to find traction (okay sports and gossip news might work, but then who the hell knows what works on MySpace), but it does add up to an interesting trend. Last week we saw USA Today launch a very social news experience, though the initial reaction of their users skewed negative. Perhaps they overshot, and instead should have focused on a few things first: letting the readership patterns auto-generate a front page and fostering conversations – just like those grizzly old men, discussing politics.