Telecom Asia writes:
Telecoms players see the emergence of converged, ubiquitous multiple access services as the key to future profitability, but getting there will take a mix of improved customer focus and good old-fashioned serendipity.
Telcos are too focused on transmission the answer to their prayers will be new business models that create value, said Chang Bun Yoon, president and CEO of Hanaro Telecom during a Telecom Asia session on turning market demand into profit.
The key to this will be convergence voice, data, TV, wired and wireless broadband, all supported by all-IP backbones, Yoon said. Users will be able to communicate any time, anywhere with any device, from business-critical applications to entertainment.
Keiji Tachikawa, a director and former president of NTT DoCoMo, sees a similar future trend, describing it as a paradigm shift to an infrastructure that is indispensable to people in their daily activity.
The shift is happening on three levels, he said: multimedia, ubiquitous use (not coverage, but things like using mobiles as a payment device), and globalization in which users can have access to the same service no matter where they are in the world.
The notion of convergence in particular triple-play services accessible from multiple access methods from DSL and 3G to 802.16 has been around the industry for years, but the roadmap to achieving it is less clear.