IT for Mobile Staff

IT Week writes:

A more recent trend is for firms to move beyond email and PIM data to look at mobilising other enterprise software such as CRM and enterprise resource planning (ERP) apps. Extended Systems, for example, offers mobile systems for sales, field service and pharmaceuticals, which are built on top of the same platform as its OneBridge Mobile groupware.

Systems such as this typically link to one or more central databases on which the corporate application is built, and may require some developer work by the vendor or a local systems integrator to meet a company’s exact needs.

Alternatively, web-based access to applications and data can largely avoid the need for middleware, but not all applications can be “published” to the web, and handheld clients often have only basic browsers that may not support JavaScript or other technology used by such applications.

Another solution is to use a VPN to allow mobile clients to link securely to the corporate network. Pocket PC devices have had a built-in VPN client since the 2002 version of the platform, while Certicom offers versions of it Movian VPN client for Palm, Symbian, and Pocket PC. VPN appliance maker Neoteris (now part of NetScreen) last year added middleware to its Secure Access devices, allowing Pocket PC and Symbian clients to link to corporate resources using just a browser.

Published by

Rajesh Jain

An Entrepreneur based in Mumbai, India.