Danah Boyd writes:
Do young people have email accounts? Yes. Do they login to them semi-regularly? Yes. Do they use it as their primary form of asynchronous communication for talking with their friends? No.
[The youth] have email accounts. They get homework assignments sent there. Xanga tells them that their friends have updated their pages. Attachments (a.k.a. digital Netflix/Amazon packages) get sent there. Companies try to spam them there (a.k.a. junk mail). Sifting through the crap, they might get a neat penpal letter or a friend might have sent them something to read but, by and large, there’s not a lot of emotional investment over email.
That said, take away their AIM or MySpace or SMS or whatever their primary form of asynchronous messaging with their friends is and they will start twitching and moan about how you’ve ruined their life. And you have. Because you’ve taken away their access to their friends, their access to the thing that matters most to them. It’s like me taking away your access to blogs and email and being forced to stay at the office just because you showed up late for work.