HP’s Hurd

The Economist writes how Mark Hurd has effected a turnaround:

The new chief executive is an understated operations geek, the type of manager that excels at HP, the epitome of an engineering-driven company. Vision without execution is nothing, he says. Whenever anyone asks me about vision, I get very nervous. You’ve got to be able to tie it back to strategy; you’ve got to tie accountability to things.

How did a cash-register guy arriving from the Midwest manage to achieve all this at a Silicon Valley information-technology firm? Mr Hurd learned some valuable lessons at NCR. He made his mark there by scrutinising the firm’s operational data the better to understand its performance, and uncover inefficiencies. That is what he has in effect done in his first year at HP.

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Rajesh Jain

An Entrepreneur based in Mumbai, India.