Mark Evans writes about how to use different tools to communicate effectively, and concludes:
I do think digital communications is far from perfect, and people who rely extensively on e-mail and SMS today arent communicating as effectively as they can. Sure, theyre communicating but its communications-lite.
Im certainly not suggesting we abandon e-mail and IM, which would be a big mistake because they can be valuable and extremely useful tools. But I do think that we can communicate better, and that stepping away from the keyboard is a good way to start. So rather than e-mail or IM someone, why not meet them for coffee/beer or, at least, give them a call?