I was pleasantly surprised to get a bus ticket on a Pune local bus printed out on a handheld printer and handed over to me. This was a most appropriate use of technology where I least expected it — having been used to the Mumbai BEST’s pre-printed tickets.
Towards the end of a bus route, I see the Mumbai bus conductors note down the ticket numbers for each of the denominations of tickets that they have, and then figure out how many tickets they sold, and calculate the money that they should have earned. All done manually. Presumably, their Pune counterparts have all of this done in a flash.
A simple use of technology that makes a person more efficient at what he is doing – we need more such stories!